Frequently Asked Questions

Treasure Valley Mockup Studio is a Windows desktop application for creating product mockups using your own blank product images and your own graphics or logos.

Upload your product images, add your artwork, position and adjust the design, choose the combinations you want, and generate finished mockups without rebuilding every variation individually.

Treasure Valley Mockup Studio is designed for businesses and individuals who regularly create product mockups, including apparel decorators, print shops, embroidery businesses, promotional-product sellers, custom-product businesses, online sellers, and small clothing brands.

It is especially useful when the same artwork needs to be shown on multiple products, colors, views, or blank images.

You are not limited to a built-in product catalog. You provide the blank product images you want to use.

That can include shirts, hoodies, hats, tumblers, cups, bags, signs, promotional products, and many other products that can be represented by a suitable image.

No. Treasure Valley Mockup Studio is designed around the product images your business actually uses rather than requiring you to choose from a fixed stock-template library.

You can upload your own blanks, including multiple colors, product styles, and product views.

No. Treasure Valley Mockup Studio creates mockups from artwork you already have.

You provide the graphics, logos, or designs you want to place on your product images.

No. The normal mockup workflow takes place inside Treasure Valley Mockup Studio.

You can position, resize, rotate, and adjust your artwork without using Photoshop to build each mockup individually.

Yes. Transparent PNG graphics retain their transparent areas when placed on a product image so the blank product remains visible around the artwork.

Yes. You can work with multiple blank images in the same mockup workflow.

For example, you can load several shirt colors, different products, or different views of the same product and choose which ones are included when generating mockups.

Yes. You can load multiple graphics and choose which designs should be included in your mockup batch.

This is useful for showing several logo variations on the same products or generating different designs across multiple blanks.

Yes. Mockup Studio does not require a particular product view.

If you have suitable front, back, side, or other product images, you can load them as separate blanks and position the artwork appropriately on each one.

No. Different product images can have different dimensions and proportions.

When blanks have different layouts, angles, or proportions, you can adjust the artwork placement for the appropriate blank.

Yes. The finished mockup can only contain the detail available in the images you provide.

For the best results, use clear, properly focused blank-product images and good-quality graphics that are large enough for the intended placement.

After loading a blank product image and a graphic, select the graphic and position it directly in the Mockup Viewer.

You can move and adjust the artwork until it appears where you want it on the product.

Yes. You can resize and rotate a graphic to fit the product image and placement you are creating.

Yes. The Opacity control lets you make a graphic more or less transparent.

This can also help certain graphics blend more naturally with the product image.

Yes. Mockup Studio supports both shared and individual placement.

Use All Blanks when similar product images can use the same placement. Use Single Blank when a particular product, color, angle, or view needs its own positioning.

Not necessarily. If the blank images are photographed and sized consistently, All Blanks can apply the artwork placement across those images.

If one image needs different positioning, you can adjust that blank separately.

The Realistic Fabric Effect is an optional visual effect designed to help artwork blend more naturally with the texture and appearance of fabric in a product image.

You can turn the effect on or off and adjust its strength.

No. It is optional.

You can leave it off for a flatter artwork placement or use it when it produces a more realistic result for the product and graphic.

Not necessarily. The best result can depend on the product image, artwork, colors, contrast, and desired appearance.

Mockup Studio lets you adjust the effect strength instead of forcing one setting on every mockup.

You choose which blank images and graphics are active. Mockup Studio then generates the selected blank-and-graphic combinations for you.

For example, 5 active blanks and 3 active graphics can generate up to 15 mockups.

Yes. Blanks and graphics can be made active or inactive so you control which items participate in the batch.

Yes. Mockup Studio is designed for batch generation.

Select the blanks and graphics you want to use, and the application generates the selected combinations together.

Batch mockups are organized into a ZIP file, making multiple finished images easier to download and manage together.

Mockup Studio uses the original blank and graphic names to create understandable filenames identifying the combination used for each mockup.

If two exports would otherwise have the same filename, Mockup Studio distinguishes them rather than overwriting a file.

Yes. The existing workflow allows a batch/download label to help identify and organize different groups of exported mockups.

No. Treasure Valley Mockup Studio creates visual product mockups, customer proofs, listing images, and similar presentation images.

The finished mockup should not replace the original production artwork used to print, embroider, engrave, cut, or otherwise manufacture the product.

No. The Initial Launch is being designed and tested for 64-bit Windows.

Not currently.

Treasure Valley Mockup Studio is launching first for Windows. A Mac version is part of our future product direction if technically and commercially practical, but no release date has been announced.

Treasure Valley Mockup Studio is being released first through Early Access while the application continues to be refined through real-world use and customer feedback.

Early Access customers receive the working Windows application and the updates included with their purchase.

The approved Early Access price is $49 as a one-time purchase.

It is not a subscription.

Your Early Access purchase includes:

• all Early Access updates;
• the final Version 1.0 release; and
• at least 12 months of product updates from your purchase date.

If Version 1.0 is released more than 12 months after your purchase, you will still receive Version 1.0.

No.

Your licensed installed copy does not expire when the guaranteed update period ends. The update entitlement determines which future updates are guaranteed with your purchase; it does not turn the software into a subscription.

Your existing licensed version continues to work.

Treasure Valley Software may provide additional updates without charge. Future major versions or optional services may have separate terms or pricing.

Yes. Early Access purchasers are entitled to the final Version 1.0 release even if it is released after their initial 12-month update period.

No.

Your purchase includes Early Access updates, Version 1.0, and the guaranteed update period described above. No promise has been made that a future Version 2 or other major future release will automatically be included.

Treasure Valley Mockup Studio Early Access is a $49 one-time purchase, not a subscription.

Each customer receives a unique license for the purchased copy.

The license is intended for one user on up to two computers.

Yes. The license permits commercial use of Treasure Valley Mockup Studio.

You remain responsible for having the rights or permission required for the images and artwork you use.

No. Your license is for the purchaser or authorized user and may not be shared, resold, or redistributed.

No. A paid Treasure Valley Mockup Studio license does not expire.

The guaranteed update entitlement has a defined period, but the licensed software you already have does not stop working when that period ends.

Yes. You are responsible for having the rights or permission needed to use the logos, graphics, photographs, product images, and other content you bring into Mockup Studio.

For product-support questions, email:

support.mockupstudio@treasurevalleysoftware.net

You can also visit the Treasure Valley Mockup Studio Support page for guidance on what information to include.

Support can help with installation, activation, application behavior, mockup generation, exporting, and other Treasure Valley Mockup Studio product questions.

Helpful details include:

• your name and business name;
• the email associated with your order, when applicable;
• your Windows version;
• what you were trying to do;
• what happened;
• any message that appeared; and
• a screenshot or short screen recording when safe to share.

Do not send passwords, license keys, payment details, or other confidential information in a support request.

Yes. Installation and activation problems are appropriate product-support requests.

Include your Windows version, what happened, and any error message or screenshot that can safely be shared.

Yes. We welcome practical feedback and feature suggestions from customers using Treasure Valley Mockup Studio.

For general suggestions and product feedback, use the Contact Us page rather than technical Support.

The Treasure Valley Mockup Studio website provides Support, FAQ, System Requirements, and other customer documentation. Additional guides and tutorials will be added as the release is completed.